SUMMARY OF THE FUNCTION/ROLE
The Telecom Expense Management Unit team manages costs associated with telecommunication services, such as mobile and landline communications, including IT services such as cloud services, and data expenses. Identifies cost savings, optimizes the company's voice and data and wireless services-and all telecom expenses ensuring cost efficiency in managing telecom assets effectively by tracking usage and charges, auditing invoices, negotiating contracts and identifying cost savings opportunities and services. The incumbent candidate will assist in establishing and optimizing processes for the Telecom Expense Management Unit, including but not limited to, establishing processes for management, Analysis of spending and non-usage of mobile devices, invoice analysis, reporting large data analysis and vendor payments.
Some of the responsibilities include generating ServiceNow reports, verifying the asset records with wireless carriers' portals for accuracy and controls. This verification includes comparing the approximately 30,000 mobile devices in the system with the databases of the four wireless carriers of AT&T, Sprint, T-Mobile, and Verizon, reviewing the records for any discrepancies, and wireless carrier bill review. Process zero usage reports, this is a very time-intensive and labor-intensive process, making it more difficult to accomplish the tasks outlined above without assistance and support from a consultant. Understand and be abreast of new technology.
MAJOR RESPONSIBILITIES/ACCOUNTABILITIES
Establish/Optimize process services, such as mobile and landline communications, in preparation for monthly carrier reports analysis for the department; Analyze report for data integrity.
Establish/Optimize process to manage costs associated with telecommunication services, review vendor reports to reduce cost by eliminating errors by eradicating cost inefficiencies identifying cost savings opportunities and optimize company's wireless, voice and data services.
Establish/Optimize process to Analyze vendor expenses and compare to funding of contract.
Establish/Optimize process to Prepare forecast budget expense reports
Establish/Optimize preparation status reports on in-process and completed projects. To indicate if projects are within budget parameters from both a dollar and time perspective.
Establish/Optimize process to prepare and evaluate mid-year and year-end forecasts, monitor spending, and secure rollover of unspent funds
Establish/Optimize process to track planned and actual expenses in support of the annual budget process
Establish/Optimize process to Investigate and resolve project budget variances
QUALIFICATIONS
Experience and Education Requirements
BS degree in Finance, Accounting or Economics preferred
Experience with project-based financial management budgeting/forecasting and or auditing a plus.
Experience with ServiceNow, reporting and dashboards.
Experience with PeopleSoft.
Profound knowledge of analytical functions and table functions
Ability to work with large databases and financial software applications
Superior skills with spreadsheets and databases
Superior skills with Microsoft Office applications (Excel, PowerPoint, Word, Outlook)
Outstanding organizational and quantitative skills as well as experience managing and resolving complex resource allocation problems
Ability to gather business requirements and outline business needs
Ability to perform financial and data analysis using various financial systems
Strong knowledge in automation- manual processes
In-depth experience analyzing very large data reports, databases and financial reports.
Ability to identify trends analyze data and make recommendations
Invoice analysis
Tracking
Experience in Budget and project spend tracking
Information Technology
Telecom Expense Management
In-depth data report analysis from wireless carriers
In-depth analysis of spending and non-usage of mobile devices
Reporting large data analysis and vendor payments.
In depth invoice analysis
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